Ombudsman Annual Report 2018-2019

8 Ombudsman Sixth Annual Report 2018 - 2019 ;V[HS 5\TILY VM *VTWSHPU[Z 9LJLP]LK I` [OL 6TI\KZTHU 6MÄJL Assistance Requests Complaints 778 289 *VTWSHPU[ *H[LNVY` 5\TILY (ZZPZ[HUJL 9LX\LZ[Z 778 *VTWSHPU[Z 289 ;V[HS 1067 *Assistance Requests: Examine issues, and provide information in areas such as prison visits; phone calls; prison; detention Centre medical services; access to education. Relevant recommendations are made, wherever appropriate. ** Complaints: Require investigation of the application of relevant laws and regulations Origin VM *VTWSHPU[Z Individuals International Organisations Local Organisations 982 7 78 Origin 5\TILY 0UKP]PK\HSZ 982 0U[LYUH[PVUHS 6YNHUPZH[PVUZ 78 3VJHS 6YNHUPZH[PVUZ 7 ;V[HS 1067