Annual report E 2017-18 final

15 اﻟﺘﻘﺮﻳﺮ اﻟﺴﻨﻮي اﻟﺨﺎﻣﺲ م ٢٠١٨ - ٢٠١٧ ﻣﺎﻧﺔ اﻟﻌﺎﻣﺔ ﻟﻠﺘﻈﻠﻤﺎت 3 ﻟ Complainants (JJVYKPUN [V .LUKLY Male Female 772 322 Gender Number 4HSL 772 -LTHSL 322 ;V[HS 1094 Method of *VTWSHPU[ :\ITPZZPVU In Person Email Complaint Box Initiated by Ombudsman By Post Mobile Application 912 131 45 1 0 5 Method Number 0U 7LYZVU 912 ,THPS 131 *VTWSHPU[ )V_ 45 0UP[PH[LK I` 6TI\KZTHU 1 )` 7VZ[ 0 4VIPSL (WWSPJH[PVU 5 ;V[HS 1094